General
Who is Casa Di Stone?
Casa Di Stone is a high-end luxury bathroom brand specialising in elegant resin stone baths, basins, vanity units and bathroom furniture. Our products are designed for homeowners, property investors, developers, and interior designers looking to add timeless sophistication to their spaces.
What makes Casa Di Stone products unique?
Our products blend timeless design, craftsmanship, and exclusivity, ensuring that every piece brings luxury and durability to your bathroom.
Are your products in stock and ready to ship?
Some products may be in transit to our warehouse, but we offer a holding service, allowing you to secure your order and schedule delivery at your convenience.
Where is Casa Di Stone based?
We are based in the UK and serve customers across Europe, the Middle East, the USA, and the Americas.
Do you have a showroom?
We are working towards a showroom experience. In the meantime, we provide detailed product images and specifications to help you visualise your space.
Product & Materials
What materials are used in Casa Di Stone products?
We use Auralith™ Stone, our proprietary resin stone blend, offering durability, a premium feel, and a smooth, non-porous surface.
How durable are Casa Di Stone products?
Our products are designed to last. They are highly resistant to staining, and thermal shock, maintaining their luxurious finish for years to come.
Are your baths and basins easy to clean?
Yes, our products feature a non-porous surface, making them easy to clean with mild soap and warm water.
Do your products require sealing?
No, Auralith™ Stone is naturally non-porous and does not require sealing.
Are your products eco-friendly?
While we prioritise sustainability in sourcing and manufacturing, our primary focus is on delivering exceptional quality and timeless luxury.
Are your baths and basins warm to the touch?
Yes, Auralith™ Stone retains heat better than traditional materials, keeping your bath water warmer for longer and ensuring a comfortable touch.
Can I drill into Casa Di Stone products to add accessories?
We do not recommend drilling into our products, as this may compromise their integrity. Contact us for advice on alternative installation solutions. Drilling should only be done for certain basins and vanity units. Please check the specifications for each product.
Do your products come with overflow holes?
Some of our basins and baths come with overflow holes, while others offer a sleek, seamless design. Please check the specifications for each product.
Performance & Longevity
Will my bath or basin lose its shine over time?
No, our non-porous, high-quality finish ensures that your product retains its luxurious look with minimal maintenance.
Do your products develop limescale buildup?
Due to their smooth, non-porous surface, our baths and basins are more resistant to limescale than traditional stone or ceramic. Regular cleaning with mild soap will prevent buildup.
How do I protect my bath and basin from scratches?
We recommend using soft cloths and non-abrasive cleaners to maintain their flawless finish.
Do your products retain heat better than traditional stone or acrylic?
Yes! Auralith™ Stone has excellent thermal properties, meaning our baths retain heat for longer, giving you a warmer, more luxurious soak.
Can I use essential oils or bath salts in my bath?
Yes, our baths are resistant to staining from oils and salts. Just rinse the surface after use to maintain its pristine condition.
Are your baths and basins heavy?
While they are made from premium materials, Auralith™ Stone is lighter than traditional stone, making them easier to install without compromising on luxury.
Do you offer non-slip options?
Our baths have a naturally matte or polished finish, which provides grip. However, we always recommend bath mats for extra safety.
Ordering & Customisation
Can I customise the colour or finish of my bath or basin?
Yes, we offer a bespoke service for clients looking for custom colours and finishes. Contact us to discuss your requirements.
Do you offer bulk discounts for large orders?
Yes, we provide exclusive trade discounts on certain products for large orders. Developers, interior designers, and hospitality businesses can contact us for custom pricing.
Can I request a sample of Auralith™ Stone before purchasing?
Yes! We offer material sample packs so you can experience the quality first-hand.
Installation & Care
Can I install your baths on a wooden floor?
Yes, but we recommend reinforcing wooden flooring to support the weight of a full bath especially if it’s a marble bath. Your installer can advise on the best setup.
Do you provide installation guides?
Yes, detailed installation guides are available for each product. Also, the installers are free to call or message us with any questions they may have.
Can your products be used with underfloor heating?
Yes, our resin stone baths and basins are compatible with underfloor heating systems
After-Sales & Customer Service
Do you provide replacement parts if needed?
Yes, we can offer replacement parts for specific components. Contact our team for further assistance on this to see what can be done.
What happens if I change my mind after delivery?
If your product is unused and in its original packaging, you can return it within 14 days. See our Returns Policy for details.
How long does the warranty cover surface wear and discoloration?
Our 10-year warranty covers manufacturing defects, including surface wear and discoloration under normal use.
Why Choose Casa Di Stone?
Why should I choose Casa Di Stone over other brands?
- Uncompromising quality – Every product is crafted with exceptional durability in mind.
- Exclusive luxury – Designed to provide a high-end, hotel-inspired feel in any home.
- Risk-free shopping – Warranty, flexible storage, and lifetime support ensure peace of mind.
- Tailored service – Whether you need custom solutions or trade discounts, we work with you to create the perfect bathroom.
For any additional questions, feel free to contact our expert team. We are happy to assist you in creating the ultimate luxury bathroom experience.
Casa Di Stone – Elevating Luxury, One Bathroom at a Time.